Privacy Policy

1. Who we are

Controller: Technoboggle
Address: Brixham, South Devon, United Kingdom
Contact: hello@technoboggle.com

If you have any questions about how we process your data, contact us at the email above.

2. What data we collect & why

• Contact form: name, email, message & IP address.
  Purpose: to respond to your message.
  Lawful basis: your consent and our legitimate interest in replying.
• Site usage data: cookies, server logs, and analytics.
  Purpose: to maintain and improve the site.
  Lawful basis: our legitimate interest in monitoring site performance.

We don’t collect or store any financial data or special category personal data.

3. Cookies & analytics

We use cookies and analytics tools (e.g. Matomo or Google Analytics) to track traffic and diagnose issues. This data is anonymised and never used for profiling or advertising. You can opt out anytime via your browser settings.

4. Who we share your data with

We only share your data when necessary:

• With email providers to deliver your message;
• With analytics services under data protection/compliance agreements;
• If required by law or to protect our legal rights.

No transfers to countries outside the UK/EU are performed.

5. How long we keep your data

We retain data for as long as necessary:

• Contact form submissions: up to 2 years, unless you ask us to delete them;
• Analytics/log data: anonymised or purged after 26 months.

6. Your rights under UK GDPR

Under UK GDPR you have the following rights:

• Right to be informed – transparency about how we process your data;
• Right of access – request a copy of your data;
• Right of rectification – correct inaccurate information;
• Right to erasure (“right to be forgotten”) – delete your data when lawful;
• Right to restrict processing – limit what we do with your data;
• Right to data portability – receive your data in a structured format;
• Right to object – oppose certain processing activities;
• Rights related to automated decision-making/profiling.

You can exercise these rights by emailing hello@technoboggle.com. We will respond within one month (may extend by 2 months for complex requests) :contentReference[oaicite:0]{index=0}.

7. Withdrawing consent

Where processing is based on consent (e.g. contact form), you can withdraw your consent anytime—just let us know and we’ll stop processing that data.

8. Complaints

If you’re unhappy with our handling of your data, contact us first. If you’re not satisfied, you may lodge a complaint with the Information Commissioner’s Office:

ICO
Wycliffe House, Wilmslow, Cheshire
Website: ICO.gov.uk
Email: casework@ico.org.uk
Phone: 0303 123 1113

You may also complain in the country where you reside, work or believe the infringement occurred :contentReference[oaicite:1]{index=1}.

9. Security

We apply appropriate technical and organisational measures to safeguard your data (e.g. SSL encryption, secure servers and minimal data retention).

10. Future updates to this policy

We may update this policy as needed (e.g. law changes or new services). Any updates will be posted here with a revised "Last updated" date.

Last updated: 25 May 2025